Explore The Future of Service Charges

Industry Insights | Modern Approaches | New Workflows in Action

Learn how technology is paving an efficient future for service charges


Watch the Webinar On-Demand

Duration: 30 Minutes



Explore industry trends and the impact of digital transformation on how we approach service charges within the commercial property industry. 

0 (6)Guest Speaker | Industry expert Patsy Walsh, Director & Head of Property Management Accounts, Director of Client Accounting at Colliers International. 

Colliers International


About the digital service charge event

In this digital webinar, we invite property professionals to join us as we cover:

  1. An industry outlook with expert Patsy Walsh. Gain insight into the evolution of service charge processes and what best practice looks like.
  2. Driving business efficiencies with a client and tenant-led approach to service charge management.
  3. Learn what to expect from tech-driven process enhancements - easy, fluid and streamlined.
Why watch

In this new digital age it is important to implement technology to ensure your business is maximising the efficiency curve it can deliver. Service charge processes have historically have been a headache for property professionals — however, now is time to eradicate those pain points! 

You will come away with a strategy to effectively manage service charges and become more efficient with the right processes and technology fit for your business.

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0 (6)

Colliers International


Your Webinar Industry Expert

Patsy Walsh | Colliers International
Director & Head of Property Management Accounts, Director of Client Accounting 

Patsy has worked in the property industry for over 30 years. At Colliers she leads a 41-strong team of highly skilled individuals, each dedicated to providing best in class service to their clients; always seeking to outperform stated KPIs whilst ensuring compliance is maintained at all levels. Her vast experience in the industry makes her the perfect industry expert to interview about the history and future of service charges.




Your Webinar Host

Caleb Dunn | Re-Leased Software 
Commercial Analyst

With a deep understanding of the Re-Leased product and UK commercial real estate market, Caleb ensures that a number of company operations are strategically aligned with external demands. Working across a broad range of teams/divisions in the thought creation, planning, delivery and execution stages of key projects, assessing commercial viability and supporting roll out and deployment within the business.

alex wilson


Your Webinar Product Specialist 

Alex Wilson | Re-Leased Software  
Client Engagement Manager

Alex educates the property market on how Re-Leased is transforming property management. By working closely with property businesses, Alex learns how they operate and then provides a consultative outlook on how Re-Leased could enable them to drive efficiencies by moving their operations into the digital era of property management.